FAQ’s
Frequently Asked Questions
Advice Pack Related
You can access the Advice Packs at any time on this website by selecting the pack you’d like from the home page. Each pack will be added to your cart and once you’ve paid, you’ll be able to access the content right away.
You sure can. The videos and audio files are accessible on all computers, iPads and similar handheld devices. You will only need access to a printer if you’d like to save and print your written materials (for example, your tip sheets).
Absolutely. The Advice Packs are available to everyone, anywhere. At checkout you will be charged in Australian dollars. Your bank or financial institution may also charge a currency conversion fee.
Once you have registered for your Advice Pack, the content will be available indefinitely. There is no time limit and you can jump in and access the content at any time.
No, these Advice Packs are not formal courses, so you will not be issued with a certificate of completion.
Once you have registered and paid, you will have immediate access to the Advice Pack content. Unfortunately, this means that refunds are unavailable. Should you have any concerns with the Advice Packs, we would certainly welcome your feedback.
Please get in touch with us at hello@adoseofawesomeness.com – we’ll be happy to assist you.
Definitely. Our team is available during business hours and will be happy to assist you with any technical difficulties you might experience. Simply email hello@adoseofawesomeness.com and we’ll respond as soon as we can.
Technical and Accounts Related
You can access your Advice Pack by visiting https://adoseofawesomeness.com/my-account and logging in with the details you nominated at registration.
Simply head to this page to reset your password: https://adoseofawesomeness.com/my-account/lost-password/
You will receive a link to create a new password via your email account (please check your junk mail if it’s doesn’t appear after a couple of minutes).
We recommend that you access your Advice Packs using Google Chrome or Firefox web browsers. Unfortunately, using Internet Explorer can present difficulties since Internet Explorer no longer receives regular updates from Microsoft.
If you’re playing the video from your Advice Pack and you experience slow or intermittent playback don’t panic. This can sometimes happen at peak times of internet usage or if your internet connection is experiencing a slow download rate. If you are having these problems, just hit the HD button down in the bottom right of the video player and it will automatically reduce the video quality slightly to keep the video playback continue without the need to buffer.
Other
Dr Kaylene Henderson is highly qualified child health specialist who is also a popular, warm and engaging speaker. Dr Henderson welcomes invitations to present at conferences or seminars. Dr Henderson has presented at parent seminars and early childhood conferences around Australia. If you would like Dr Henderson to present at your next event, please complete the contact form with your invitation and be sure to include your best contact details.
You can find our privacy policy here: https://adoseofawesomeness.com/privacy-policy/
If you have any questions about this document, please don’t hesitate to get in touch using our website contact form.
Full terms of use are detailed here: https://adoseofawesomeness.com/terms-of-use/
If you have any questions about this document, you are welcome to get in touch with our team using our website contact form.
